Terms & Conditions

06-06-2026

Terms and Conditions

1. Introduction

Welcome to Polario ("Polario", "we", "our", or "us").

These Terms and Conditions govern your access to and use of the Polario platform, website, products, and services. By accessing or using Polario, you agree to be bound by these Terms.

If you do not agree with these Terms, you may not access or use our services.

2. Eligibility

You must be at least 18 years old to use Polario.

By using the platform, you represent and warrant that you have the legal capacity to enter into a binding agreement.

3. Services

Polario provides product research tools, market insights, product recommendations, supplier information, analytics, and related ecommerce resources.

We reserve the right to modify, suspend, or discontinue any part of the service at any time without prior notice.

4. Accounts and Access

Certain features may require paid access.

You are responsible for maintaining the confidentiality of your login credentials, passwords, or access information.

You may not share, transfer, resell, or distribute access to the platform without our written permission.

5. Subscription and Billing

Access to Polario may be provided through recurring subscription plans.

Payments are securely processed through Stripe.

By subscribing, you authorize recurring charges according to the selected billing cycle.

Subscriptions automatically renew unless canceled before the next billing date.

Prices may change in the future. Any pricing changes will not affect your current billing period.

6. No Refund Policy

All purchases are final.

Due to the digital nature of the service, we do not provide refunds, partial refunds, or credits for unused subscription periods, except where required by applicable law.

7. Product Research Disclaimer

Polario provides research, insights, analytics, and educational information.

We do not guarantee sales, profits, business success, product performance, or specific results.

Any business decisions made based on information provided by Polario are solely your responsibility.

Past performance, trends, or product data do not guarantee future outcomes.

8. Intellectual Property

All content, software, databases, designs, graphics, branding, research methodologies, and materials provided by Polario are owned by Polario or its licensors.

You may not copy, reproduce, distribute, modify, reverse engineer, or exploit any part of the service without prior written consent.

9. Prohibited Use

You agree not to:

  • Share or resell access to the platform

  • Attempt to gain unauthorized access

  • Copy or scrape platform data

  • Use automated bots without permission

  • Interfere with the operation of the platform

  • Violate any applicable laws

We reserve the right to suspend or terminate access for violations.

10. Availability

We strive to keep Polario available at all times.

However, we do not guarantee uninterrupted access and are not responsible for downtime, maintenance, technical issues, or service interruptions.

11. Limitation of Liability

To the fullest extent permitted by law, Polario shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of the platform.

Our total liability shall not exceed the amount paid by you to Polario during the twelve months preceding the claim.

12. Indemnification

You agree to indemnify and hold harmless Polario, its owners, affiliates, employees, and partners from any claims, damages, losses, liabilities, and expenses resulting from your use of the platform or violation of these Terms.

13. Termination

We reserve the right to suspend or terminate your access at any time if we believe you have violated these Terms.

Termination does not affect any outstanding payment obligations.

14. Privacy

Your use of Polario is also governed by our Privacy Policy and Cookie Policy.

15. Changes to These Terms

We may update these Terms from time to time.

Updated versions will be published on this page with a revised effective date.

Continued use of the platform constitutes acceptance of the updated Terms.

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Federal Republic of Germany.

Any disputes arising from these Terms shall be subject to the jurisdiction of the competent courts in Germany, unless otherwise required by applicable consumer protection laws.

17. Contact

If you have any questions regarding these Terms, please contact:

support@polario.io